Will I receive a refund if I cancel an order?

• Related Articles

• How will I receive my credit note?

  You will receive the credit note via email and through your MFO account portal, under the "Order list" section.

• How will I know if my order was successfully placed?

  Once submitted, you will receive a confirmation message or email with your MFO order number. You can also track the order under the "Orders" tab in your account.

• Can My Fuel Orders cancel my order?

  Yes, Fuel Orders reserves the right to cancel an order in cases of: Product unavailability Supply constraints Incorrect order details

• How do I cancel an order?

  To cancel an order, contact our customer Success team directly via phone or email. Provide your Order Reference Number (e.g. #850238) and your reason for cancellation.

• How will I know if my bulk order upload was successful?

  You’ll receive a confirmation message, and valid orders will appear under the "Orders" section with their individual statuses.