Where do I get the bulk order template?

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• How do I place a bulk fuel order?

  To place a bulk order, log into your MFO account, click on "Place an Order", then select the "Bulk Order" tab. From there, download the provided Excel template, fill in your order details, and upload the completed file to submit.

• What information must be included in the bulk order template?

  Each row in the Excel file should include: Order Number Depot Driver VRN Litres

• Can I reuse the same template for future orders?

  Yes. You may reuse the template if the structure stays the same. Just delete old data and insert new order information.

• How do I upload the completed template?

  After filling out the Excel file: Go to "Place an Order" > "Bulk Order" Click "Upload" Select your saved file Click "Submit" to send it for processing

• Can I cancel or edit orders submitted through a bulk upload?

  Unfortunately, orders submitted through a bulk upload cannot be edited or changed. If you need to cancel an order, we recommend contacting our Support Team so you can cancel it and place a new order