What is a statement of account?

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• How can I request a statement?

  You can request a statement by: Reaching out to Customer Support with your customer code or account number.

• Who should I contact if I notice a discrepancy on my statement?

  Please contact our Accounts Team immediately. Provide the statement date, reference number, and a description of the issue so we can investigate and resolve it promptly.

• Are payment receipts included in the statement?

  Your statement provides a detailed summary of all transactions over the period, including any payment receipts as proof of payments made. Each entry shows the date, amount, payment reference, and recipient for your records.

• Can I request a statement for a specific date range?

  Absolutely. Just indicate the start and end date when making your request, and we’ll generate the statement accordingly.

• Can I register multiple drivers under one account?

  Yes, you can register and manage multiple drivers under a single company account. Each driver can be linked to different vehicles or delivery locations.