How will I know if my bulk order upload was successful?

How will I know if my bulk order upload was successful?

You’ll receive a confirmation message, and valid orders will appear under the "Orders" section with their individual statuses.


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    • How will I know if my order was successfully placed?

      Once submitted, you will receive a confirmation message or email with your MFO order number. You can also track the order under the "Orders" tab in your account.

    • How do I place a bulk fuel order?

      To place a bulk order, log into your MFO account, click on "Place an Order", then select the "Bulk Order" tab. From there, download the provided Excel template, fill in your order details, and upload the completed file to submit.

    • Can I cancel or edit orders submitted through a bulk upload?

      Unfortunately, orders submitted through a bulk upload cannot be edited or changed. If you need to cancel an order, we recommend contacting our Support Team so you can cancel it and place a new order

    • How do I upload the completed template?

      After filling out the Excel file: Go to "Place an Order" > "Bulk Order" Click "Upload" Select your saved file Click "Submit" to send it for processing

    • Where do I get the bulk order template?

      The Excel template is available on the "Bulk Order" tab after selecting "Place an Order". This template ensures your order data is correctly formatted for system processing.