How do I upload the completed template?

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• How do I place a bulk fuel order?

  To place a bulk order, log into your MFO account, click on "Place an Order", then select the "Bulk Order" tab. From there, download the provided Excel template, fill in your order details, and upload the completed file to submit.

• Where do I get the bulk order template?

  The Excel template is available on the "Bulk Order" tab after selecting "Place an Order". This template ensures your order data is correctly formatted for system processing.

• Can I reuse the same template for future orders?

  Yes. You may reuse the template if the structure stays the same. Just delete old data and insert new order information.

• What should I do if some entries in my file fail to upload?

  The system will notify you of any issues. Review the flagged entries, correct the errors in the Excel file, and re-upload only the corrected lines.

• Can I cancel or edit orders submitted through a bulk upload?

  Unfortunately, orders submitted through a bulk upload cannot be edited or changed. If you need to cancel an order, we recommend contacting our Support Team so you can cancel it and place a new order