How do I place a single fuel order?
Log into your
MFO account, go to the "Place an Order" section, and fill
in the required fields such as Depot, Customer Order number, Vehicle and Number
of Litres then click Add.
Related Articles
How do I place a bulk fuel order?
To place a bulk order, log into your MFO account, click on "Place an Order", then select the "Bulk Order" tab. From there, download the provided Excel template, fill in your order details, and upload the completed file to submit.
Can My Fuel Orders cancel my order?
Yes, Fuel Orders reserves the right to cancel an order in cases of: Product unavailability Supply constraints Incorrect order details
Can I place an order without a registered driver?
Yes, you can place an order without a registered driver, it’s not compulsory—you can complete your order without registering one.
Where do I get the bulk order template?
The Excel template is available on the "Bulk Order" tab after selecting "Place an Order". This template ensures your order data is correctly formatted for system processing.
Can I cancel an order after it's been placed?
Yes, you can cancel your order, but it must be done before fuel is dispatched. Once the fuel has been dispatched or delivered, cancellation is no longer possible.