How do I cancel an order?

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• Can My Fuel Orders cancel my order?

  Yes, Fuel Orders reserves the right to cancel an order in cases of: Product unavailability Supply constraints Incorrect order details

• Can I cancel an order after it's been placed?

  Yes, you can cancel your order, but it must be done before fuel is dispatched. Once the fuel has been dispatched or delivered, cancellation is no longer possible.

• Will I receive a refund if I cancel an order?

  Refunds are available if the order is cancelled before dispatch. Refunds will be credited back to your MFO account.

• Can I cancel or edit orders submitted through a bulk upload?

  Unfortunately, orders submitted through a bulk upload cannot be edited or changed. If you need to cancel an order, we recommend contacting our Support Team so you can cancel it and place a new order

• Can I edit my order after submitting it?

  Orders cannot be edited after submission. If you need to make changes, contact our support team to cancel the order and place a new one.