Can I reuse the same template for future orders?

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• Where do I get the bulk order template?

  The Excel template is available on the "Bulk Order" tab after selecting "Place an Order". This template ensures your order data is correctly formatted for system processing.

• Can My Fuel Orders cancel my order?

  Yes, Fuel Orders reserves the right to cancel an order in cases of: Product unavailability Supply constraints Incorrect order details

• Can I cancel or edit orders submitted through a bulk upload?

  Unfortunately, orders submitted through a bulk upload cannot be edited or changed. If you need to cancel an order, we recommend contacting our Support Team so you can cancel it and place a new order

• How do I upload the completed template?

  After filling out the Excel file: Go to "Place an Order" > "Bulk Order" Click "Upload" Select your saved file Click "Submit" to send it for processing

• What information must be included in the bulk order template?

  Each row in the Excel file should include: Order Number Depot Driver VRN Litres