Can I place an order without a registered driver?

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• How do I place a bulk fuel order?

  To place a bulk order, log into your MFO account, click on "Place an Order", then select the "Bulk Order" tab. From there, download the provided Excel template, fill in your order details, and upload the completed file to submit.

• How do I place a single fuel order?

  Log into your MFO account, go to the "Place an Order" section, and fill in the required fields such as Depot, Customer Order number, Vehicle and Number of Litres then click Add.

• Where do I get the bulk order template?

  The Excel template is available on the "Bulk Order" tab after selecting "Place an Order". This template ensures your order data is correctly formatted for system processing.

• What information must be included in the bulk order template?

  Each row in the Excel file should include: Order Number Depot Driver VRN Litres

• Can I edit my order after submitting it?

  Orders cannot be edited after submission. If you need to make changes, contact our support team to cancel the order and place a new one.