Can I cancel or edit orders submitted through a bulk upload?

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• Can My Fuel Orders cancel my order?

  Yes, Fuel Orders reserves the right to cancel an order in cases of: Product unavailability Supply constraints Incorrect order details

• How do I upload the completed template?

  After filling out the Excel file: Go to "Place an Order" > "Bulk Order" Click "Upload" Select your saved file Click "Submit" to send it for processing

• How will I know if my bulk order upload was successful?

  You’ll receive a confirmation message, and valid orders will appear under the "Orders" section with their individual statuses.

• How do I place a bulk fuel order?

  To place a bulk order, log into your MFO account, click on "Place an Order", then select the "Bulk Order" tab. From there, download the provided Excel template, fill in your order details, and upload the completed file to submit.

• Can I edit my order after submitting it?

  Orders cannot be edited after submission. If you need to make changes, contact our support team to cancel the order and place a new one.